Sign Up

If you need assistance with your essential shopping and live on the Wirral Peninsular.

Please complete the form below.

Help to complete the form

If you need help completing the form, you can also call the "Shop Assist " hotline on 0800 009 6573 , Monday to Friday, 9am to 5pm.

Support workers or other agencies can make applications on behalf of someone else. Friends and family can also help someone with an application.

How we will use your information

Sometimes we need to ask you for personal information, such as your name and address, to help us deal with your enquiry. We will not use your information for anything other than what you would reasonably expect.

We might need to share your information with other organisations in order to deliver certain services. Our Privacy Policy explains why we might need to share your information and who we might need to share it with. It also tells you about your rights and how we use your information and keep it secure.

Before you continue

Please note that if you submit this request outside of office hours (Monday - Friday, 09:00 - 17:00), your request will be actioned as soon as possible the next working day.

Please see www.wirralinfobank.co.uk for additional sources of help in your community.

We are only able to help residents living in Wirral. If you don’t live in Wirral, please see www.gov.uk/find-local to find your local council.